Fay’s Boat Yard would like to address the rumors of Fay’s Boat Yard no longer being a Chaparral Boat dealer here on Lake Winnipesaukee. We are disappointed to confirm that this is indeed true.
Fay’s Boat Yard has been a dealer for Chaparral Boats for 34 years on the lake and has always worked hard to provide our boat customers with an enjoyable and positive boating experience. We worked with Chaparral Boats as partners in the pursuit of promoting the brand and developing a loyalty to that brand. We have also grown our sales dramatically over the last several years with marketing promotions and a large boat show presence.
In the last month we were informed by Chaparral about their company vision for substantial growth. The Chaparral we thought we knew has changed. Chaparrals expectations of us growing our sales and inventory 3 fold and more was just not attainable for our traditional family business that puts an equal value on sales and service.
Going forward, we want our present and future customers to understand that we at Fay’s Boat Yard are not who we are because of Chaparral Boats. Though a big part of who they are on this lake, is because of us. Fay’s Boat Yard will remain a Chaparral warranty dealer for 5 years and a parts dealer for 10 years. We will continue to provide the proper service our customers deserve and expect.