I wanted to thank you for everything you did to make the purchase of my brand new 2019 Hobie Outback so easy and fun!
I was extremely excited to receive some great gear gratis as well.
I’m having fun figuring out exactly how to set up the new machine, and then get fishing once the ice melts!
And I wanted to say I’ve only dealt with Melissa Higgins, and she is ALWAYS awesome!
I just wanted to let you know what an asset Rick Dean is to your staff! While I’ve been around boats all my life and my Dad owned a 1959 Century Resorter that I grew up with, this will be my first time owning my very own boat! I want to be sure I’ve done everything I should to be sure my Whaler is running properly and that 2019, my very first boating season, goes off without a hitch! Owning your own boat is a whole other story vs. being around boats and I want to get it right!
Rick has answered all of my questions with such patience! I trust him 100% and that is a great feeling, especially when you are starting a new adventure like I am! Rick goes above and beyond with service. Thanks so much to Rick!
I recently purchased a Laser Pico sailboat. Shortly after purchase, I had a malfunction in which some parts were damaged. Bonnie was terrific in terms of navigating the warranty process with Laser. They (The shipyard) essentially mailed me the parts very quickly from their own inventory, so I could enjoy the boat for the remainder of the summer. I was so pleased with my customer service post sale and am thoroughly enjoying my new Pico sailboat.
5 Generations of our family dealing with the folks at Fay’s Boat Yard! They make you feel like family every time we go there! We live on the Island and our boat is a necessity! The truly serve us above and beyond!
Fay’s is a great place. It is a true boat yard and not a “marina”. They have a great staff who are always friendly and helpful. We find it to be a great location on the lake that can’t be beat. Easy access from the highway too. We have been in their rack storage facility for many years and really love it. Steve and Bernie are great!!
The guys did a great job on the boat and save me a boat load of money! I highly recommend fays if you have a problem with your vessel. Thanks again to Jason and the rest of the gang
Fays is the best. Fair prices honest people. PHENOMENAL SERVICE. I trust Jeff with my first born. Merrill taught me a lot as a teenager. They never let me down. Been dealing with them since 1986. Will go NO WHERE ELSE.
FAY’S rock! The customer service is amazing. Hubs took me there early June to pick out my 1st Hobie. I got a beautiful 2016 red revolution 11. The woman (I forgot her name) was top notch ! From taking it out of the packaging to explaining everything there is about that yak! Super friendly!!
Patty Misiaszek Patten
Fay’s boat yard has the best customer service around! Always friendly and helpful!
Bob and the guys at Fays Boat yard did an awesome job with winterizing my boat. They also did a great job repairing my boat and splashing it today. I would recommend them to anyone. They blow Irwin Marine away.
I love Fay’s boatyard. I worked there as a teenager, as did my dad and aunt and my grandfather was a good friend of Merrill Fay’s. It’s a very special place with lots of wonderful history.
Great time great slip for 4th weekend great people in adjacent slips VERY ACCOMMODATING